Last Modified: August 20, 2026
This privacy policy ("Privacy Policy") explains how Hungru Ltd. ("we," "our," or "us") collect, use, disclose, and safeguard your personal information when you use our website, web app, or mobile applications (iOS and Android) (collectively, the "Service"), and the choices you can make about that information. By using the Service, you acknowledge the practices described in this Privacy Policy. If you do not agree, please do not use the Service.
We may collect personal data from different sources, depending on how you interact with the Service. These sources may include information provided directly by you, information collected automatically through your use of the Service, information received from third-party services you use to access the Service (such as Google or Apple), and information received from our service providers, business partners, or other third parties. We may also collect information that is publicly available. The types of personal data we may collect include, among others, the following:
We use the personal data we collect for the following defined operational and commercial purposes:
Under applicable data protection frameworks (such as the GDPR), we must establish a valid legal justification for processing your personal data. We rely on the following lawful bases:
We may share your information in the following circumstances:
We may store and process your personal data regionally, as well as in the UK, US, EU and Israel. Because we operate internationally and engage global service providers, your personal data may be transferred to, stored in, or accessed from countries outside your jurisdiction of residence. If you reside in a jurisdiction where the cross-border transfer of your personal data requires consent, by using the Service, you provide us with your express and unambiguous consent to such transfers.
Whenever such transfers occur, we take appropriate steps to ensure that your personal data receives appropriate safeguards and protections in compliance with applicable data protection laws. This includes relying on adequacy decisions issued by the European Commission or UK authorities (for example, Israel is currently recognized as providing adequate protection), entering into Standard Contractual Clauses (SCCs) with data recipients, and, where applicable, relying on other legally recognized safeguards such as certification schemes or robust contractual commitments. These measures are designed to ensure that your privacy rights and protections travel with your personal data, regardless of where it is processed.
We use cookies and similar technologies to provide and secure the Service, keep sessions stable, remember your preferences and settings, analyze Service usage and performance, provide a more personalized experience, and support marketing campaigns by measuring effectiveness and tailoring content. Some cookies are essential for the proper operation of the Service, while others help us improve performance and enhance your experience.
We use third-party analytics tools (such as Google Analytics and PostHog, which may include session replays of how the Service is used, with typed text masked) to better understand how visitors interact with the Service. Where required by applicable law, we will use these tools only after you provide explicit consent via the cookie banner. Like many platforms, we obtain information when your browser accesses the Service, and we may use or share anonymous, statistical, or aggregated information with our affiliates for legitimate business purposes, which cannot reasonably be used to identify you.
Your consent choice is stored in your browser's local storage under the key hungru_cookie_consent_v1 (not a browser cookie). You can withdraw or change your choice at any time via the cookie banner or your browser's local storage settings. Withdrawing consent will disable and remove analytics cookies immediately.
Some content on Hungru, including restaurant descriptions, dish details, and chef profiles, may be generated or enriched using artificial intelligence (such as Google Gemini). AI-generated content is provided for informational purposes only and may be imperfect or out of date. We aim to clearly distinguish AI-assisted content where feasible.
To personalize your experience, we analyze your reviews, ratings, dish interactions, and saved items to build a taste profile. This profile — including flavor preferences, cuisine affinities, and sensory preferences — is used to generate personalized recommendations within Hungru and to provide you with a more personalized experience.
To opt out of taste profiling, email [email protected] with the subject "Opt out of profiling." We will stop building a new taste profile for your account. Note that this will disable personalized recommendations.
The Service is intended for users who are at least 13 years old (see our Terms of Service). Children in these age groups are not permitted to create accounts or make purchases directly. Any access to the Services on their behalf must be managed through an account created by a parent or legal guardian, who is responsible for all use of the Services. We do not knowingly collect personal information from anyone under 13. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.
You may permanently delete your Hungru account and associated personal data at any time. When you confirm deletion, your account and personal data are deleted automatically.
What gets deleted:
What gets anonymized (not deleted):
How to delete your account:
Full instructions are on our account deletion page.
Also deleted: Search history and shared search results linked to your account, taste profile and personalization data, and contact messages you submitted.
Retained for legal compliance: A record of the deletion (date and confirmation) is kept as a compliance audit trail. Some data may also be retained where required by applicable law.
We retain personal data for as long as reasonably necessary to fulfill the purposes for which it was collected, provide and maintain the Service, comply with our legal and contractual obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests. The applicable retention period depends on the nature and purpose of the information, the relationship with you, applicable legal or regulatory requirements, and our operational and business needs. When personal data is no longer required for these purposes, we will delete, anonymize, or otherwise securely dispose of it in accordance with applicable law.
You may request deletion of your data by contacting us, subject to applicable legal or regulatory retention requirements.
We work hard to protect personal data from unauthorized access, alteration, disclosure, or destruction. The Service is protected by a layered security program that includes physical, technical, and administrative controls, such as network firewalls and filtering, encryption in transit (TLS/SSL) and at rest, strict role-based access with least-privilege and need-to-know, multi-factor authentication for privileged access, data minimization and segregation, and secure logging and monitoring. Access to personal data is restricted to authorized Hungru personnel and vetted service providers who are bound by confidentiality and security obligations.
While we take industry-standard measures and comply with applicable laws to implement these reasonable technical and organizational measures, no security system is foolproof, and no system can be guaranteed 100% secure. We are not responsible for unauthorized or unintended access beyond our reasonable control, and you use the Service at your own risk. If you believe your privacy has not been handled properly or you become aware of any attempt to access your data without authorization, please contact us at [email protected].
Depending on your location, you may have the following rights regarding your personal information:
To exercise these rights, please email [email protected] or contact us via our form.
Supervisory authority: You also have the right to lodge a complaint with a data protection supervisory authority. For Israel: the Israeli Privacy Protection Authority (ILITA). For EU/EEA users: your national Data Protection Authority (find yours at edpb.europa.eu). For UK users: the Information Commissioner's Office (ICO).
The Service may contain links to third-party websites and services (including Google Maps). We are not responsible for their privacy practices or content. Please review their policies before sharing your information.
This section applies to visitors, users, and other individuals who reside in the United States and supplements the other provisions of this Privacy Policy. It is intended to address applicable U.S. state privacy laws, including the California Consumer Privacy Act, as amended ("CCPA/CPRA"). To the extent required by applicable law, terms used in this section have the meanings given to them under the applicable law.
We collect the categories of personal information described in Section 1, including identifiers (such as name and email address), commercial information, internet or network activity, location information, and inferences derived from such information. We collect this information directly from you, automatically through your use of the Service, and from service providers and other sources described in this Privacy Policy. We use this information for the purposes described in Section 2, including to provide and improve the Service, personalize your experience, provide customer support, communicate with you, comply with legal obligations, and prevent fraud and misuse.
We may disclose personal information to the categories of recipients described in Section 4, including service providers, business partners, and other third parties. In the preceding twelve (12) months, we have not sold personal information for monetary consideration. However, certain disclosures or uses of personal information may constitute "sale" or "sharing" under applicable U.S. state privacy laws, including where third parties collect information through the Service for analytics, personalization, or marketing purposes. The categories of personal information that may be subject to such disclosures include identifiers, internet or network activity, commercial information, location information, and inferences.
We do not knowingly sell or share the personal information of individuals under 13 years of age.
Depending on your state of residence, you may have additional rights regarding your personal information, including the right to access or know the personal information we collect about you, request deletion or correction of your personal information, obtain a portable copy of certain personal information, opt out of certain sales or sharing of personal information, and not receive discriminatory treatment for exercising your privacy rights. You may also have additional rights under applicable state law.
To exercise applicable rights, please contact us at [email protected] or through our contact form. We may need to verify your identity before processing your request. Where permitted by applicable law, you may use an authorized agent to submit a request on your behalf. We will respond to verified requests within the time period required by applicable law. Where permitted, we may extend the response period as allowed by law.
Do Not Sell or Share My Personal Information
Certain U.S. state privacy laws, including the CCPA/CPRA, may provide residents with the right to opt out of the "sale" or "sharing" of personal information. While we do not sell personal information for monetary consideration, certain disclosures of personal information to third parties for purposes such as analytics, personalization, or marketing may constitute "sharing" under applicable law. U.S. residents may exercise any applicable opt-out right by contacting us at [email protected].
Do Not Track
Some browsers offer a "Do Not Track" ("DNT") setting that allows users to express a preference regarding the collection of information about their online activities. At present, we do not respond to DNT signals.
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our Services. Changes will be effective upon posting. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about our current privacy practices.
Data Controller: Hungru Ltd., Israel.
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact our privacy team at [email protected] or via our contact form.