Refund Policy
Last updated: November 8, 2026
Paid plans for restaurants and chefs on Hungru are sold by our reseller Paddle.com, the Merchant of Record, and refunds are processed by Paddle.
Free trial
The Founding Partner and Founding Chef plans start with a 30-day free trial. A payment method is needed to start it, and you are not charged if you cancel before the trial ends.
Refund window
If you are not satisfied, you can ask for a full refund of your first payment within 14 days of the charge. After that, payments are non-refundable, except where the law requires a refund.
Cancelling
Cancelling stops future renewals. We do not refund part of a billing period after the refund window.
How to ask
Email [email protected] with your restaurant or chef name and the email used at checkout, or contact Paddle through the link in your receipt (https://paddle.net). Approved refunds go back to the original payment method.
Your legal rights
Nothing in this policy limits any right to cancel or get a refund that you have under the law that applies to you.
Seller of the service
Hungru Ltd., a company registered in Israel, company no. 517390639
Registered office: 4 Yiftakh St., Apt. 3, Tel Aviv-Yafo 6731410, Israel
VAT no.: 517390639
Support: [email protected]
Legal notices: [email protected]
Telephone: +972-55-772-1432