A large Italian marketplace featuring multiple restaurants, food counters, a grocery store, and cooking classes, known for high-quality Italian ingredients and products.
Lidia Bastianich is an award-winning chef, best-selling cookbook author, and host of several long-running public television cooking shows. She is celebrated for her authentic approach to Italian cuisine and her...
Eataly NYC Downtown is a vibrant Italian marketplace spanning 40,000 square feet on the third floor of World Trade Center Tower 4. It combines an array of restaurants, a retail market selling authentic Italian products, and offers private dining and catering services. It's known for its fresh ingredients and immersive Italian culinary experience.
Customers praise Eataly NYC Downtown for its excellent food quality, authentic Italian flavors, and fresh ingredients, with pizza being a particular standout. Many appreciate the unique blend of dining, shopping, and cultural experience. However, common criticisms include high prices, a busy and noisy atmosphere, and occasional issues with service, such as difficulty getting a table or staff being less communicative. Despite these points, many find the overall experience and authenticity worth the visit.
Additional Details
Eataly NYC Downtown opened in 2016 and offers great views of the memorial park from its two floors. Beyond dining, it hosts a calendar of classes and events, providing a comprehensive Italian experience.
It can get very busy, so visiting during off-peak hours might offer a more relaxed experience. For specific items like the pistachio croissant, it's recommended to go in the morning as they tend to sell out quickly.
4
This is for the Eataly on Liberty. This place is always packed. The food is always good. It’s great for a large group, you don’t feel claustrophobic like some places in Manhattan. We had seven for dinner tonight. I unfortunately did not take photos of the appetizers, or the meal. We did the meatballs, broccolini, calamari; a few glasses of red wine; a salmon, a few steaks, bunch of pastas, and a chicken Milanese. Everyone enjoyed their food. They’re doing something different with the tiramisu since the last time I was there. There are lady fingers in it now, and it’s a bit celebratory how they unwrap it. We also tried the panna cotta, the Amalfi, and limoncello. My only knock was that it might be the dirtiest bathroom I’ve ever used in a restaurant. The bins in each stall were overflowing. I’m going to leave out some details, but it was unpleasant. The labyrinth of the marketplace is such a great vibe. And the location is a huge thumbs up.
This spot is a gem! The pizza is the absolute standout—it’s so authentic and the ingredients are so fresh that it feels like a slice of Italy.
The atmosphere is fantastic, and the staff does a great job maintaining a clean and welcoming environment. Best of all, the service is incredibly quick and professional without ever feeling rushed. It’s the perfect place for a high-quality meal that doesn't keep you waiting. I’ll definitely be back!
I’ve been here several times, mainly because I stay at a hotel just across the street. Every visit, getting a table is difficult. I’ve tried breakfast, brunch, and lunch.
The food quality is excellent—really very good—but the prices are extremely high and, in my opinion, overpriced for what you get. Unfortunately, the overall experience doesn’t match the quality of the food.
The place is very busy and noisy, making it hard to relax and enjoy the meal. The staff are not very polite or communicative, and I never experienced a welcoming attitude or even a smile.
One particularly annoying experience was when I ordered a pizza for takeaway. The pizza was already prepared and sitting in front of me, but because the staff member I ordered from wasn’t there, I was forced to wait another 10 minutes just for confirmation—even though there was only one pizza and one order.
Because of the high prices, noisy atmosphere, and poor service, despite the excellent food quality, I would rate this place as average
Love this location. It’s super convenient in the Financial District and offers a great food and grocery option. They usually have any items on sale, but this time they didn’t. They have two restaurants. I prefer La pizza & la pasta. The gelato is also delicious.
A school lunch tasted better.
Another so so restaurant but not in a so so place.
It’s not well planned or organized.
My Asian guests were puzzled not on the concept but on the quality of food.
Each dish was limo, sad, almost tasteless. I thought maybe dessert would save the meal.
NOT.
SADLY, one guess needed the loo. It’s not well delineated or marked. They threw up in a bag that luckily we had.
A sad night with a very mediocre meal.
One guess asked how do they keep all this food fresh. I said this is NYC not a third world city.
