P.F. Chang's Long Beach offers a contemporary Asian dining experience in a vibrant setting. As part of a well-known chain, it provides a consistent menu of Chinese and Asian fusion dishes, including popular appetizers and entrees. The restaurant is located in Long Beach, California.
Customer Perception
Customer feedback for P.F. Chang's in the Long Beach area has been mixed, with one recent comment describing a carryout meal as "truly inedible." However, other general mentions of P.F. Chang's in nearby areas have been positive, indicating varying experiences.
P.F. Chang's is a popular chain restaurant known for its modern take on Asian cuisine. While one social media post questioned if a P.F. Chang's in 'Belmont' (a Long Beach neighborhood) was temporarily closed, the specific Long Beach location at 340 S Pine Ave is generally operational.
No specific information regarding best times to visit was found in the provided search results.
5
Mayra was our server and bar tender. It was the Monday following the Grand Prix so things were a bit slow as far as clientele. But that meant we got extra five-star service from Mayra.
We ordered the vegetarian lettuce wraps and crispy green bean appetizers. We ordered a bottle of sparkling rose. And for dessert we had the banana spring rolls and an espresso martini.
The espresso Martini was not authentic but we asked ahead of ordering it and she made sure that she told us exactly what the ingredients were since they don't have an espresso machine.
Everything else was top-notch, but the service with a smile from Mayra made it such an enjoyable lunch for me and my friend, whom I hadn't seen in over a year.
Hadn't been to one of these since the now Planet Hollywood was the Alladin many many years ago, early 2000s. They do have the very good hot and sour soup and a 3 course special. It was a group of 5 adults, 2 kids and we all opted for this with a few add ones. Tasty with a good variety of choices for soups, appetizers and entrees.
We visited the Pine Ave location for my daughter’s 8th birthday, and the experience was top-notch from start to finish. We were told the wait would be 5–10 minutes, and they seated us exactly on time. The staff was incredibly proactive—they had a high chair ready for the baby and even pointed out the restrooms before we were even at our table.
The service continued to shine when our server noticed I looked a bit confused by the menu and offered help before I even had to ask. For drinks, my wife’s Mai Tai was a solid 8/10, and you can’t go wrong with a Voodoo Ranger Juicy IPA (10/10).
Food Highlights:
Crispy Green Beans: Fantastic appetizer!
Honey Chicken (Kids): Great portions for the little ones.
Firecracker Shrimp: A perfect 10/10.
Chicken Fried Rice: Good flavor, though I wish there was a bit more chicken.
To top it off, they brought my daughter a free red velvet cake with a firework to celebrate. Truly great customer service. We will definitely be back!
On the Fourth of July, I visited P.F. Chang’s and initially experienced some issues with the service I received at the bar. However, I want to recognize the outstanding customer service that followed.
Kenny went above and beyond to make things right. He was professional, attentive, and genuinely cared about resolving the situation. I also reached out to the manager, Ricardo, who handled my concerns promptly and made sure everything was taken care of to my satisfaction.
I truly appreciate both Kenny and Ricardo for their professionalism, positive attitudes, and commitment to excellent customer service. They turned a disappointing experience into a positive one, and because of them, I’ll gladly return. Thank you both for taking care of your customers.
