Pacci Italian Kitchen is located within The Kimpton Brice Hotel in downtown Savannah's historic Washington Square. It offers a chef-led, seasonal menu focusing on locally farmed ingredients and coastal Italian cuisine. The restaurant features artisanal cocktails, a relaxed ambiance, and tranquil patio dining, making it a dog-friendly establishment.
Customer Perception
Customer feedback is generally positive, highlighting delicious food, stunning presentation, and exceptional service, with specific mentions of waiters Cyrus and Tyson. The salmon dish is frequently praised as a standout. Some reviews noted occasional slow service and questioned the value for money, while one negative review criticized food quality (e.g., non-traditional chicken Parmesan, cold fish, old asparagus) and overall service.
Additional Details
Pacci Italian Kitchen is part of Kimpton Restaurants and is known for being dog-friendly, a convenient feature for guests staying at The Kimpton Brice Hotel or visitors traveling with pets.
Overall experience was very good, our waiter “Tyson” was wonderful and very high on hospitality scale. Service was slow and took a good 5 minutes standing awkwardly at the door to be seated for a reservation made prior. The restaurant and bar were not busy so unclear of why stations weren’t being covered. Food was very good but maybe not for the price?
Delicious Food, Stunning Presentation, and Amazing Service!
The Vibe & Service
From the moment you walk in, the atmosphere sets the stage for a wonderful evening, but it’s the staff that truly makes the experience memorable. Our waiter, Cyrus, was absolutely spectacular. He went above and beyond to make us feel genuinely cared for and appreciated throughout the entire meal. Exceptional service like that is rare and made the night feel incredibly special.
The Food
The culinary team is firing on all cylinders. Every dish was delicious, but the salmon was the absolute standout of the night. Not only was it cooked to perfection, but the presentation was stunning—a true feast for both the eyes and the palate.
The Verdict: Incredible food, beautiful presentation, and world-class hospitality from Cyrus. Pacci is a must-visit in Savannah!
5
Fantastic restaurant located in the fabulous Kimpton Brice Hotel. Dog friendly which is so nice when you’re on vacation I don’t have to worry about my dog freaking out if I leave him. Great food, great service and we had a fantastic dining experience
1
It's hard to call this place a restaurant, because there is only an interior from the restaurant. I can definitely tell you if you want to eat and not to forget about you, you are definitely not here. Asparagus probably from last year - found in the freezer 😂, when I asked for bread, we searched for a long time in breadcrumbs when my fish was already cold, the asparagus died right on the plate 🙈. The restaurant, as I understand it, is at the hotel, it's good that I didn't stay there - I'm afraid to imagine their service together 😂
5
This was a special treat for my wife and I. We came here to celebrate our one year anniversary, and to see if this was really worth the price! Overall we gave this place a 9/10. I ordered the Dill Seared Salmon with a smooth dark drink which both turned out great! The salmon was cooked perfectly with the mashed potatoes and it could've used less dill ontop of it, and maybe just used as a design smeared on the side of the plate for a taste. Also my wife ordered the Scampi with chicken and a light Peachy drink. This was not the best option, because the chicken was a little over cooked, and the noodles as well but she still ate the dish and rated it a 6/10 and the drink a 8/10 because of the bitterness. However, I would still HIGHLY recommend this place because our server named Cyrus was very polite and helpful through the entire meal! We appreciate the great service even though we felt a little out of our comfort zone with everyone who was dressed extremely well! Dont let this review steer you away from wanting to try Pacci! Its a great restaurant overall just make sure your aware of the pricing before you sit down to eat!
